ONE YEAR LIMITED HARDWARE WARRANTY
What does this warranty cover?
Zila (the Company) warrants to the Purchaser the Company’s hardware will be free from defects in workmanship or material under normal use and service for a period of twelve (12) months from the date of delivery of the product to the original Purchaser. Failure on the part of the Purchaser to use distilled water or any other non-approved liquid with this product will void this warranty. Please see the operating manual.
What are the Company’s obligations under this warranty?
During the period of this warranty, the Company agrees to repair or replace, at its sole option, without charge to the Purchaser, any defective hardware. The warranty period dates from the original equipment purchase, in the event the Company chooses to replace defective equipment in lieu of repair. Hardware may only be returned to the Company after a Return Material Authorization (RMA) number has been obtained. To obtain an RMA number and information on where to deliver the hardware, call Technical Support at 800-228-5595. Purchaser must return the hardware to the Company in an adequate container for shipping, with freight and insurance prepaid, by the same means as the hardware was shipped to the Company. The Company may use reconditioned or like-new parts or units, at its sole option, when fulfilling its obligations under this warranty. In any event, the Company’s liability for defective hardware is limited to repairing or replacing the hardware. If hardware is replaced at the option of the Company, returned hardware will become property of the Company.
What does this warranty not cover?
This warranty is contingent upon proper use of the hardware. It does not cover components such as the ultrasonic scaler tips, cables, bottles or damage due to accident, unusual physical, electrical or electromechanical stress, neglect, misuse, unauthorized sterilization procedures, improper installation, failure of electric power, air conditioning, humidity control, transportation, or tampering with or altering the hardware. The Company assumes no responsibility or obligation to Purchaser resulting from future hardware changes made by the Company or its component suppliers, after purchase of the hardware.
What is the length of the warranty?
Any implied warranties covering the product, including warranties of merchantability or fitness for a particular purpose, are limited in duration to one year from the date of delivery to Purchaser. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
What are the limits of the company’s liability?
In any case, the Company shall not be liable for the loss of profits, lost savings, special, incidental, consequential, indirect or other similar damages arising from the breach of contract, negligence, or other legal theory even if the Company or its agent has been advised of the possibility of such damages, or for any claim by any other party. Some states do not allow the exclusion or limitation of incidental damages, so the above limitation or exclusion may not apply to you.
The warranty allocates risks of product failure between the Purchaser and the Company. The Company’s hardware pricing reflects this allocation of risk and the limitation of liability contained in this warranty. The warranty set forth above is in lieu of all other express warranties, whether oral or written. The agents, employees, distributors and dealers of the Company are not authorized to make modifications or additional warranties; other statements such as dealer advertising or presentations, whether oral or written, do not constitute warranties by the Company and should not be relied upon.